BillingBench Overview

BillingBench is a medical billing intelligence platform serving billing professionals, revenue cycle teams, and independent medical practices. The platform provides denial code guidance, prior authorization requirements, payer-specific appeal frameworks, and financial benchmarks built against verified primary sources, including CMS coverage databases, payer clinical policy bulletins, and state insurance statutes. Full overview at billingbench.com.

Security & Architecture

BillingBench operates under a PHI-zero data architecture. No protected health information is stored on BillingBench servers, transmitted through its API, or accessible to any subprocessor. Tools that process clinical context, including the 835 ERA parser and the Appeal Builder, operate entirely within the user's browser. A client-side firewall strips all patient identifiers before any data crosses the network. BillingBench servers receive only de-identified billing context: payer name, denial code, dollar amount, and date. This is a structural property of the data model, not a procedural control. View our full security and compliance page at billingbench.com/security.

Application infrastructure is hosted on Vercel (SOC 2 Type II), with Supabase (SOC 2 Type II) as the database layer, operating in AWS us-east-1. Authentication and row-level security are enforced at the database layer via Supabase RLS policies. Payment processing is handled exclusively by Stripe (PCI DSS Level 1); BillingBench never receives or stores raw payment card data. View our full privacy policy at billingbench.com/privacy. 

HIPAA Compliance

A Business Associate Agreement is available for healthcare organizations that require one. The BAA reflects the PHI-zero architecture: because no ePHI is stored or transmitted through BillingBench systems, the agreement primarily governs incidental access and establishes breach notification obligations consistent with HIPAA and HITECH requirements. View our full BAA documentation at billingbench.com/hipaa.