2025
About

Talkdesk® is on a mission to rid the world of bad customer experience. With our cloud-native, generative AI-powered CX platform, purpose-built industry solutions, and extensible AI offerings, we empower enterprises in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and provide operational efficiencies. With specialized workflows and integrations delivered out of the box for our Industry Experience Clouds, Talkdesk accelerates value for our customers faster and more simply than legacy or one-size-fits-all solutions.  

Partnering with enterprises globally, we deliver continuous innovation and breakthrough results. Our commitment to reliability and security, paired with our track record of delivering on promises, sets us apart in the industry. Elevate customer experiences, streamline operations, and increase revenue with Talkdesk. Companies that love their customers use Talkdesk. 

Audits and Certifications17
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APEC PRP
2 Documents
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TX RAMP
1 Document
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PCI
1 Document
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HIPAA
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ISO 27001
1 Document
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ISO 22301
1 Document
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Cyber Essentials Plus
1 Document
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ISO 27018
1 Document
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SOC 2
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SOC 3
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Data Privacy Framework
1 Document
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ISO 27017
1 Document
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ISO 27701
1 Document
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Cyber Essentials
1 Document
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BSI C5
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ISO 42001
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CSA STAR Level 1
Questionnaires1
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VSA
3 Documents
Additional Documents5
Privacy (1)
Security & Compliance (1)
White Papers (3)