Welcome to Certinia's (formerly FinancialForce) public Whistic security profile. Here you have access to an in-depth overview of the security of our products, the shared security responsibility model with Salesforce, and other areas of information. All of this is a critical foundation for understanding the security of our products.
NOTE: This is our public facing profile. To view/download the attached documents of our public profile, you will need to create a free account in Whistic. For access to our Full Whistic Profile, please contact your account executive if you are a current customer. For prospective customers, our detailed Full Whistic Profile can be made available only under signed NDA. Please contact your sales account executive to complete this to get access to our Full Whistic Profile.
In the next section below, you'll find our publicly available security documents such as our latest SOC 3 report. If you're new to Certinia, please take a look at our Security Whitepaper. The whitepaper is a quintessential document for understanding the shared security responsibilities model that we have with Salesforce. If you have specific questions, please see our IS FAQs document for additional information and support.
An extensive overview of important areas of security compliance are further explored in our "Questionnaires" section below. We've targeted the most common frequently asked questions as well as provided our publicly available responses to common frameworks such as CSA CAIQ, VSA, etc.