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• Current Customer:  Contact your Success Manager.
• Not a Customer:  Contact your Sales Account Executive (NDA needed).

In the next section below, you'll find our publicly available security documents such as our latest SOC 3 report. If you're new to Certinia, please take a look at our Security Whitepaper. The whitepaper is a quintessential document for understanding the shared security responsibilities model that we have with Salesforce. If you have specific questions, please see our IS FAQs document for additional information and support.

An extensive overview of important areas of security compliance are further explored in our "Questionnaires" section below. We've targeted the most common frequently asked questions as well as provided our publicly available responses to common frameworks such as CSA CAIQ. A variety of other industry-standard questionnaires are included only on our Full Trust Center (i.e. VSA, SIG Lite, etc.).

Note that most informational whitepapers, memos, and questionnaires are refreshed annually every December.